1. Type of organization (locum agency, perm placement firm, in-house health-system recruiter, MSP/RPO, executive search, other)
2. Your title and how long you've been in physician/APP recruiting
3. Number of recruiters on your team (including you)
4. Top 3 specialties you place most often
5. Geographic footprint (single state, regional, national, international)
6. Typical client profile (rural critical access, urban health system, AMC, FQHC, group practice, MSO, telehealth)
7. Approximate physician/APP placements per year (you or your firm)
8. Open requisitions in your desk right now
9. Active candidates in your pipeline at any given time
10. Average days from req open to signed contract
11. Average days from signed contract to first billable shift / patient
12. Of those days, what % is attributable to credentialing & privileging?
13. Longest credentialing delay you've personally lived through — how many days, and what broke?
14. % of signed placements that fall off, withdraw, or are delayed because of credentialing issues
15. Estimated lost revenue per fall-off (USD)
16. Best-guess annual revenue your firm loses to credentialing-driven fall-off & delay (USD)
17. Fully-loaded credentialing-related cost per placement (USD)
18. How many FTEs at your firm touch credentialing/licensing paperwork (even partially)?
19. % of candidates where you re-verify info that was already verified by another agency, hospital, or payer in the last 12 months
20. Who owns credentialing for a placement today? (client MSO, your firm, candidate, third-party CVO, mix)
21. Tools used today to track candidate credentials (ATS, spreadsheets, CAQH ProView, Modio, Verifiable, in-house portal, shared drive, etc.)
22. Primary ATS / CRM you live in day-to-day (Bullhorn, LaborEdge, JobDiva, Crelate, in-house, none)
23. Which of those ATS/CRMs would this need to integrate with for you to actually use it daily?
24. Documents you collect from a candidate before submitting (CV, NPI, DEA, board cert, malpractice history, licenses, references, etc.) — list everything
25. What documents/verifications do CLIENTS demand attached to a candidate submission? Where do those requirements vary most?
26. Hours per week your team spends chasing candidates for missing documents
27. The single most painful step when verifying a candidate before submitting them to a client — be specific
28. Top 3 reasons clients reject or delay your submissions (credentialing-related)
29. How often do candidates go dark during credentialing, and what triggers it most?
30. State licensing — IMLC, fingerprinting, FCVS — biggest bottleneck and what you'd pay to fix it
31. Hospital privileging — what's the worst part of getting a placed physician through the medical staff office?
32. How many times do YOU re-enter the same candidate data (name, NPI, DEA, licenses, education) across systems for one placement?
33. Have you ever placed a candidate who turned out to have a sanction, OIG exclusion, or undisclosed malpractice issue? What happened?
34. If a competing agency could submit candidates 2 weeks faster than you, how much business would you lose? Why?
35. If every candidate arrived with a UPP — pre-verified NPI, DEA, board, education, work history, license status, sanctions check, malpractice attestation — what changes for you? (1 = nothing, 10 = transformative)
36. Top 5 features a credentialing tool would NEED for you to switch or add it tomorrow
37. Access to a consented, verified provider directory — search by specialty, state, license status, willingness to relocate — how valuable? (1=no value, 10=must-have)
38. What filters would make the directory actually useful? (specialty, sub-spec, board status, J-1 waiver, state licenses held, comp expectation, locum availability, etc.)
39. How should a candidate share their passport with you? (one-time link, persistent profile, push to your ATS, all of the above)
40. How valuable is attaching a tamper-evident, primary-source-verified passport to your client submission? (1=no, 10=closes deals on its own)
41. Would you want this branded as your agency (white-label) when shared with clients? Why or why not?
42. Which pricing model fits your firm best: per recruiter seat / month, per candidate submission, % of placement fee, flat platform fee, or hybrid?
43. Fair monthly price per recruiter seat (USD)
44. Fair price per verified candidate submission attached to a passport (USD)
45. Total annual budget your firm spends today on credentialing tech + verification services (USD)
46. When does your current ATS / credentialing tool contract renew? (month/year or 'no contract')
47. What would have to be true for you to add or switch to a new credentialing platform? (integrations, SOC 2, BAA, references, ROI guarantee, etc.)
48. Who in your firm signs the contract for a tool like this, and what's the typical sales cycle?
49. Who would champion this internally? (title — e.g. VP Recruiting, Director of Credentialing, Managing Partner)
50. Open to a 30-min discovery call or a pilot on 5–10 candidates? (yes/no + best contact + best time)
51. If this worked as described, how likely would you be to recommend it to a peer recruiter? (0–10)